Return, Refund, and Cancellation Policy
Thank you for choosing ZenMarket. We strive to ensure customer satisfaction and provide complete transparency in our policies. Please review the following details regarding returns, refunds, and cancellations:
1. Refund and Cancellation Policy
- Refunds:
- All sales are final and non-refundable unless the order is not fulfilled.
- In the event your order is not delivered within 24 hours of placement, you are eligible for a refund.
- To initiate a refund, contact our support team at support@zenMarket.in. Once confirmed, the refund will be processed promptly without any questions asked.
- Refunds will typically be processed within 5-7 business days to your original payment method, depending on your bank or card issuer.
- Cancellations:
- Orders cannot be canceled once they are processed.
- For cancellation requests made prior to order processing, please contact our support team at support@zenMarket.in. Cancellation approval will depend on the status of your order.
2. Shipping/Delivery Policy
- Our services are delivered digitally. Delivery timelines will vary depending on the type of service ordered.
- Orders are typically fulfilled within 24 hours, unless otherwise stated on the package description.
3. Important Notes
- Make sure to provide all necessary details when placing your order to avoid any delays.
- If you have any questions regarding our services or policies, please reach out to us via live chat or email at support@zenMarket.in prior to completing your purchase.